Article in the Mindscape Section of the October 2018 Issue of Stayfit Magazine by Vinesh Sukumaran
The title of this article is a recurrent theme in conversations between a really close friend of mine and me. She sees these words as pearls of wisdom passed on to her by her mother. And having had several long and interesting conversations with her, even I begin to see the relevance and applicability of the statement in several walks of life.
One of the big lessons that I’ve learnt as an organizational development consultant is not to judge organizations or people by their appearance. And over the years, I’ve become extremely slow to judge people. I might be quick to observe something or quick to comment and give feedback but I’ve become really slow to judge people and organizations. The reason is simply because of the number of times that I’ve been wrong and after a point, I realized that evidence and actual facts must always overshadow gut feelings, impressions and opinions. Here are some examples.
I’ve consulted with quite a few organizations which have an absolutely professional image from the outside or the way they’re portrayed on the internet but when I get in as a consultant and start working with them, I start seeing the real picture. Professional and otherwise well respected organizations filled with dirty politics, poor culture and even corrupt and unethical working styles. I’ve seen individuals in organizations, like a really tough manager who is considered a great business negotiator by all. When I start working with him one on one as a coach, I start to see how insecure he really is about his position in the organization. Likewise a really charismatic, good looking and confident woman who from the outside looks like she has it all figured out and is living a wonderful life. Through a series of conversations brings out the horrible difficulties in her personal life and how much validation she actually seeks from others. I’ve also noticed this in relationships. Couples portraying an image of being really happy on social media. Posting pictures of fancy holidays and thoughts that others can only marvel at, thinking how blessed this wonderful couple must be. Only to find out a few weeks later that they are on the verge of an inevitable divorce.
Of course even the opposite is true. Some of the most timid and meek looking people might actually have strong and unshakeable conviction in who they are and hearts of pure iron. A married couple without kids who seem like they are living a mundane and lukewarm life from the outside might actually be sharing the highest amount of respect for each other and enjoying the wildest sex. And organizations that are located in an almost battered bungalow away from the buzz and other IT parks showing the highest level of professionalism and clocking incredible profits.
My basic massage to you is that a lot of things in life might look great or horrible from the outside, but that is not an indicator of what the truth might actually be. Going with what things seem like is a classic mistake a lot of folks make. It pays to dive in and explore what things are for real. It’s typically what happens when people choose a career path or shift careers. Almost every career looks great from the outside. It is when you step in and when the tyre meets the road that you truly understand what working in that field feels like. Even people who want to become Bollywood or Hollywood stars often underestimate the amount of hard work, early mornings and practice it might take to look good on screen.
Excerpts from this old piece by Gilbert and Sullivan also called “Things Are Seldom What They Seem” sums this up really well.
Things are seldom what they seem,
Skim milk masquerades as cream;
Highlows pass as patent leathers;
Jackdaws strut in peacock’s feathers.
Black sheep dwell in every fold;
All that glitters is not gold;
Storks turn out to be but logs;
Bulls are but inflated frogs.
Drops the wind and stops the mill;
Turbot is ambitious brill;
Gild the farthing if you will,
Yet it is a farthing still.
Though to catch your drift I’m striving,
It is shady? It is shady;
I don’t see at what you’re driving,
Mystic lady? Mystic lady.